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We strive to provide our members with highly responsive and helpful customer service. If you have any suggestions on how we can improve our member services, please don't hesitate to contact us!

Common Questions

  • Why has a reward not shown up in my account?
  • When will I receive my payment?
  • How do you issue payment?
  • Can I tell people I receive a cash reward for sharing?
  • How do I unsubscribe?
  • I have a problem with one of the Retailers on Fat Cat Rewards. What do I do?
  • How do I contact you for more help?